Consumer Data Right and Open Energy

Photo by Joshua Sortino on Unsplash

For decades, energy retailers have hoarded your energy data for themselves and used an array of sneaky tricks to keep you paying too much for your energy bills. Now, after years of pushback, the Australian Government with the Australian Competition and Consumer Commission (ACCC) have finally broken the shackles and implemented Consumer Data Right (CDR) for energy, also called “Open Energy”.

This means that, for the first time, Australian energy users have free and easy access to their own energy data, and can share this data with a range of new energy services providers who can help them gain control of their energy bills. Open Energy gives consumers choice, control and convenience about how they purchase and use their energy.

With energy prices increasing by over 20% from 1st July 2023, there has never been a better time to take advantage of your new consumer power and use Open Energy to reduce your energy bills.

“Sharing information such as a household’s current energy deal and consumption pattern with other energy service providers will enable a consumer to find the best deal for them,” said ACCC Commissioner Sarah Court. “This will enhance transparency and put consumers into the driving seat when it comes to comparing confusing deals, so they can find new and innovative offers that best suit them.”

What does Open Energy mean for you?

More choice, more control, and more convenience, helping you to get lower energy bills. Solar Analytics is the first company in Australia to enable consumers to connect to Open Energy. Solar Analytics software helps households reduce their energy bills by 70% by maximising Smart Energy like rooftop solar, batteries and heat pumps.

Open Energy means that you can now share your energy data with Solar Analytics to get access to our full array of energy saving services such as:

  • Seeing exactly how much you can save by adding Smart Energy like rooftop solar, batteries and hot water heat pumps.
  • Personalised energy plan recommendations to find the best energy plan for you, saving on average $400 every year
  • Daily and aggregated views of your household energy usage so you can understand how to use more of your solar energy
  • True performance monitoring, so you can be sure your solar system is producing the energy it’s meant to.
  • Tracking exactly how much money your solar and Smart Energy has saved you

“Open Energy finally puts the power back into consumers’ hands. We all get to decide who can use our energy data to find ways to give us cheaper or greener electricity. Our data, our choice. Long overdue”, said Stefan Jarnason, co-founder of Solar Analytics.

Over time we expect many more companies to connect to Open Energy and offer innovative products and services for customers, just as we have seen with the CDR for banking that was released two years ago.

What energy data can be shared?

Under Open Energy, you can share your energy information with an accredited provider of Open Energy services. You see exactly what data you choose to share with a given provider.

Panel showing Solar Analytics requesting permission to access your energy data
The type of data you can currently share with Solar Analytics, to find ways to reduce your electricity bill.

Because your energy data is typically only recorded once per day, your energy data will always be a day behind. For Solar Analytics, because we also get your energy data from your solar inverter, this means your solar production info will be up to date but your energy consumption data will only be available up until yesterday.

How secure is Open Energy - how can my data be used?

Open Energy is managed by the ACCC. To become an accredited recipient of your energy data, Solar Analytics has spent 12 months implementing rigorous data handling and security measures, and having our business and processes audited through the ACCC process. This includes:

  • Company eligibility
  • Storage of energy data
  • Compliance with consumer protections
  • Cyber security
  • Consumer consent processes
  • Compliance with privacy laws

Consumer Data Right providers must make it clear:

  • Exactly what information you’re sharing and how it will be used
  • Who will have access to your data
  • How long they’ll have access to your data for
  • How you can manage and withdraw consents.

Simple process to share your energy data

Sharing your energy data with a chosen provider like Solar Analytics is a simple online process that typically takes less than a minute.

The 5 step process to share your data, including consent, identify check, digital link, data sharing and start using the provider's service
The online process takes less than a minute

Are you eligible for Open Energy?

Open Energy is only available if you are in the National Electricity Market (NEM), which means in Queensland, New South Wales, Australian Capital Territory, Victoria, Tasmania and South Australia.

Currently, only AGL, Origin and Energy Australia are supported, however from 1st November 2023, most Australian energy retailers will be signed up to Open Energy. View the latest list of supported retailers here.

To get the full benefit of the Solar Analytics services, we also need to be able to see how much solar you are generating. This requires you to have a wi-fi enabled Fronius, Sungrow, Goodwe, GE or LG inverter (with more inverters being added all the time).

Everyone can use our free Solar Maximiser to find out which Smart Energy (rooftop solar, solar battery or smart hot water heat pump) will save them the most.

Solar Analytics
We are Australian Photovoltaic Engineers, Software Developers, Scientists, Solar Technicians and Designers, all passionate about sustainable energy and the power of solar.
Liked what you read? Sign-up to our monthly newsletter and stay informed.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Liked what you read? Sign-up to our monthly newsletter and stay informed.